IT Services

Demand Management

Building your roadmap

As a critical strategic function within your IT department, the Demand Management ensures that your deliveries do not only focus on OPEX and CAPEX constraints or on producing as much and as fast as possible new features for business lines.

A mature and predictive Demand Management instead makes sure that your company designs the most appropriate IS roadmap. The Demand Management Expert is at the crossroads of many stakeholders. Amongst them, of course, the Business lines usually express their needs in terms of new developments of products and services.

As an IT organization, it is important therefore to order and prioritize upon several factors: IS Budget including dimensions as planned cost reductions, regulatory Vs non-regulatory aspects, markets trends, As Is Vs To Be architectural framework, market extensions, short term opportunities, relevancy of the business cases…

By ensuring a coherence in the building and the maintenance of the IS Roadmap, the Demand Manager is able to insufflate a continuous and efficient dialogue between IS and Business, avoiding therefore the classical customer/provider relationship.

As a result, your organization becomes an efficient time-to-market stakeholder.

How do we support you ?

We help you to build and manage a strategic demand management framework. With the CIO, our focused demand managers creates the right synthesis between drivers, opportunities, risks and constraints.

Project Management

Guiding the Change

The Project Management Professional ensures that the Project under his/her responsibility is running on time and within the budget limits. But not only.

The PM has an overall responsibility on scoping, planning, budgeting, sourcing, managing and reporting until the project is delivered. The PM looks at the different angles of the project: people management skills, ability to deal in a changing context including scope changes, ability to act as a custodian of the quality of the solution being delivered, pace of progress, communication skills vis-à-vis the different stakeholders and project sponsors.

How do we support you ?

Our PM support your organization in leading your projects until they are delivered with the utmost level of expected quality.

Business Analysis

Bridging two worlds

Business Analysis purpose is to close the gap between Business expectations and IT capabilities.

The BA Expert works on the continuous improvement of the processes, the products and services through software solutions. He/she analyzes all the dimensions including data analytics, state of the art of the technologies and costs. The BA will help its stakeholders to constitute a real business case (what will the process look like, based on what input and to execute what output to which recipients…) before the first line of code is defined. As a deliverable, the BA will produce the business requirements including their prioritization.

The Business Analyst keeps an eye on the IS Roadmap and in this view, closely collaborates with the Demand Manager and/or the IT Manager.

How do we support you ?

With strong analytical and interpersonal skills, our Business Analysts help your organization to define the most appropriate software solution.

Functional Analysis

Acting as a Refiner

Functional Analysis purpose is to further dive into the business requirements and transform them into functional requirements.

The FA Expert is more often specialized in a given domain (Accountancy, HR, Trading…). He/She jointly works with the developers and supports the building of the IS solution adding some technical skills as installing and configuring the solution, coordinating or executing test scenarios, coordinating the handover and training to the users.

How do we support you ?

Our Functional Analysts are fully embedded to your development team. In this crucial position, the FA ensures the right understanding of the requirements and the quality of the solution until it is delivered to the ultimate users.

Development

Making it happen

Using the most appropriate coding language that fits your software needs and your IS architecture, the Developer does the magic.

He/She develops and maintains the applications used in your organization whether they are for end-users or supporting machine-to-machine backend processes. The Developer has the technical skills to transform the functional requirements into working functions.

Being part of the development team, this technical expert is part of the backbone of your IT organization.

How do we support you ?

Our onsite, hybrid or nearshore Full Stack Developers master .Net, C#, Python and Java amongst coding languages.

They build desktop or mobile applications. They cover every step through coding, testing, configuring, delivering, maintaining and ensuring the continuous improvement.